It normally takes about 1–2 business days (and up to 4–5 business days during busier peak periods) before the order is finished and handed over to the carrier for shipping.

Some typical shipping times include:

• Europe and the United Kingdom — 2–5 business days

• United States and Canada — 3–7 business days

• Australia — 4–8 business days

Depending on how many items you ordered, items in the same order may occasionally ship separately and arrive on different days, at no extra cost to you.

We offer free shipping to 39 countries, including Australia, Austria, Bahrain, Belgium, Bulgaria, Canada (Toronto, Montreal, and Vancouver areas only), Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Israel, Italy, Kuwait, Latvia, Lithuania, Luxembourg, Netherlands, New Zealand, Norway, Oman, Poland, Portugal, Qatar, Romania, Saudi Arabia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, United Kingdom, and the United States.

Delivery time varies by destination and courier, but overall processing, printing, and shipping combined typically takes around 5–10 business days for standard fulfillment. International orders can occasionally take up to two weeks or longer depending on the destination region and local carrier speeds.

All custom orders are bespoke, and as such, are final sale. Due to the custom nature and special pricing of these items, we are unable to accept returns or offer refunds on custom orders. Please review all details carefully before placing your order.

While our prints are produced using high-quality materials and finished with a very high level of craftsmanship, we do not make warranties of any kind.

Every piece sold by Adam Connelly Studio is printed for you right after you order it, not picked from a standing inventory. As such, we are not able to offer refunds or returns on framed prints. 

Because each print is packaged with extreme care, damage is extremely rare.  In the unlikely event your print arrives damaged, please inform the courier, take a photo of the damage, including the packaging, and provide proof of both to us. We will arrange a replacement for you. Otherwise we may not be able to process the claim.

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right. If your item arrives damaged please contact us within 24hrs so that we can arrange a replacement. If issues are reported after 24hrs, replacements may not be possible.  

There are no returns on discounted items or custom orders. 

Studio visits are currently not being scheduled, but if you want to talk about producing any original work, we are open to discussing commissions.